Privacy Policy
Effective Date: April 6, 2026
Last Updated: April 6, 2026
1. Introduction
Welcome to pompom (“pompom,” “we,” “us,” or “our”).
pompom is an AI-powered Product Marketing Management-as-a-Service platform that enables users to create marketing strategies, positioning frameworks, pricing plans, messaging assets, and related outputs (the “Service”).
This Privacy Policy explains how we collect, use, and protect your information when you use the Service.
2. Information We Collect
We collect information in the following categories:
A. Information You Provide
Name, email address, and authentication data (such as sign-in via Google or other identity providers).
Information about your company, product, target audience, positioning, competitors, pricing, messaging, and other materials you choose to input into the platform.
Prompts, structured responses, uploaded materials, and the marketing outputs generated through the Service.
Information about AI credit usage, feature access, activity logs, and generation history.
B. Information Collected Automatically
When you access the Service, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Usage logs and activity timestamps
We may use cookies or local browser storage to:
- Maintain your session
- Prevent data loss
- Improve product performance
- Track feature usage
You can control cookies through your browser settings.
3. AI Processing
To generate outputs, pompom uses third-party AI infrastructure providers including OpenAI (GPT-4o), Anthropic Claude, and Google Gemini.
Your inputs are transmitted to these providers solely to generate requested outputs.
We use API-based integrations intended to prevent your data from being used to train public models.
We do not use your proprietary business information to train our own AI models.
However, AI systems may produce outputs that are similar to content generated for other users. pompom does not guarantee uniqueness of AI-generated content.
4. Payments
If you purchase a paid plan or additional credits, payment processing is handled by third-party payment processors. We do not store your full credit card details on our servers.
These processors may collect billing and transaction information in accordance with their own privacy policies.
5. How We Share Information
We do not sell your personal or business data.
We may share information with:
- Infrastructure and cloud hosting providers
- AI model providers
- Payment processors
- Analytics providers
- Legal authorities when required by law
All service providers process data only as necessary to provide their services.
6. Data Retention
We retain your information while your account is active.
You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your data unless retention is required for legal or security purposes.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. International Users
By using the Service, you understand that your information may be processed in jurisdictions outside your country of residence.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Service after changes indicates acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy, please contact us.